Description

The Grandstream UCM6304 allows businesses to build powerful and scalable unified communication and collaboration solutions. This series of IP PBXs provide a platform that unifies all business communication on one centralised network, including voice, video calling, video conferencing, video surveillance, web meetings, data, analytics, mobility, facility access, intercoms and more. The UCM6300 series supports up to 3000 users and includes a built-in web meetings and video conferencing solution that allows employees to connect from the desktop, mobile, GVC series devices and IP phones. It can be paired with the UCM6300 ecosystem to offer a hybrid platform that combines the control of an on-premise IP PBX with the remote access of a cloud solution.

Grandstream UCM6304 Key Features

• FXO Ports: 4
• FXS Ports: 4
• Gigabit Ports: 3
• Users: 2000
• Concurrent calls (G.711): 300
• Conference Bridges: 15
• Attendees p/ bridge: 200

 

Grandstream UCM6304 – Technical Specifications

Analog Telephone FXS Ports

• 4 ports (All ports have lifeline capability in case of power outage; number of ports can be expanded by peering with an FXS gateway)

PSTN Line FXO Ports

• 4 ports (All ports have lifeline capability in case of power outage; number of ports can be expanded by peering with an FXO gateway)

Network Interfaces

• Three self-adaptive Gigabit ports (switched, routed or dual mode) with PoE+

NAT Router

• Yes (supports router mode and switch mode)

Peripheral Ports

• 2*USB 3.0, 1*SD card interface

LED Indicators

• Power 1/2, FXS, FXO, LAN, WAN, Heartbeat

LCD Display

• 128×32 dot matrix graphic LCD with DOWN and OK buttons

Reset Switch

• Yes, long press for factory reset and short press for reboot

Voice-over-Packet Capabilities

• LEC with NLP Packetized Voice Protocol Unit, 128ms-tail-length carrier grade Line Echo Cancellation, Dynamic Jitter Buffer, Modem detection &
  auto-switch to G.711, NetEQ, FEC 2.0, jitter resilience up to 50% audio packet loss

Voice and Fax Codecs

• Opus, G.711 A-law/U-law, G.722, G722.1 G722.1C, G.723.1 5.3K/6.3K, G.726-32, G.729A/B, iLBC, GSM; T.38

Video Codecs

• H.2H.264, H.263, H263+, VP8

QoS

• Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS

API

• Full API available for third-party platform and application integration

Telephony Operating System

• Based on Asterisk version 16

DTMF Methods

• In-band audio, RFC2833, and SIP INFO

Provisioning Protocol & Plug-and-Play

• Mass provisioning using AES encrypted XML configuration file, auto-discovery & auto-provisioning of Grandstream IP endpoints via ZeroConfig
  (DHCP Option 66 multicast SIP SUBSCRIBE mDNS), eventlist between local and remote trunk

Network Protocols

• SIP, TCP/UDP/IP, RTP/RTCP, IAX, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, STUN, SRTP, TLS, LDAP, HDLC, HDLC-ETH, PPP,
  Frame Relay (pending), IPv6, OpenVPN®

Disconnect Methods

• Busy/Congestion/Howl Tone, Polarity Reversal, Hook Flash Timing, Loop Current Disconnect

Media Encryption

• SRTP, TLS, HTTPS, SSH, 802.1X, ZRTP

Universal Power Supply

• 2x DC 12V Power Jack
• Input: 100~240VAC, 50/60Hz;Output: DC 12V, 2A

Dimensions

• 485mm(L) x 187.2mm(W) x 46.2mm(H)

Weight

• Unit Weight: 2490g;
• Package Weight: 3260g

Temperature & Humidity

• Operating: 32 – 113ºF / 0 ~ 45ºC, Humidity 10 – 90% (non-condensing)
  Storage: 14 – 140ºF / -10 ~ 60ºC, Humidity 10 – 90% (non-condensing)

Mounting

• Rack mount & Desktop

Multi-Language Support

• Web UI: English, Simplified Chinese, Traditional Chinese, Spanish, French, Portuguese, German, Russian, Italian, Polish, Czech, Turkish
• Customizable IVR/voice prompts: English, Chinese, British English, German, Spanish, Greek, French, Italian, Dutch, Polish, Portuguese, Russian, Swedish, Turkish, Hebrew, Arabic, Nederlands
• Customizable language pack to support any other languages

Caller ID

• Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 – BT, NTT

Polarity Reversal/Wink

• Yes, with enable/disable option upon call establishment and termination

Call Center

• Multiple configurable call queues, automatic call distribution (ACD) based on agent skills/availability/work-load, in-queue announcement

Customizable Auto Attendant

• Up to 5 layers of IVR (Interactive Voice Response) in multiple languages

Maximum Call Capacity

• Users: 2000
• Concurrent calls (G.711): 300
• Max concurrent SRTP calls (G.711): 200

Maximum Attendees of Conference Bridges

• Up to 15 simultaneous video conference rooms, up to 200 simultaneous participants in all
  rooms combined, up to 9 video feeds in all conference rooms

Call Features

• Call park, call forward, call transfer, call waiting, caller ID, call record, call history, ringtone, IVR, music on hold, call routes, DID, DOD, DND, DISA, ring group, ring simultaneously, time schedule, PIN groups, call queue, pickup group, paging/intercom, voicemail, call wakeup, SCA, BLF, voicemail to email, fax to email, speed dial, call back, dial by name, emergency call, call follow me, blacklist/whitelist, voice conference, video conference, eventlist, feature codes, busy camp-on/ call completion, voice control, post-meeting reports, virtual fax sending/receiving, email to fax

Wave App

• Free; Available for desktop (Windows 10+, Mac OS 10+), web (Firefox and Chrome Browsers) and mobile (Android & iOS), allows users to join UCMhosted meetings/conferences, communicate with other users/solutions and make/receive calls using SIP accounts registered to a UCM6300 series IP PBX

Firmware Upgrade

• Supported by Grandstream Device Management System (GDMS), a zero-touch cloud provisioning and management system, It provides a centralized interface to provision, manage, monitor and troubleshoot Grandstream products

Internet Protocol Standards

• RFC 3261, RFC 3262, RFC 3263, RFC 3264, RFC 3515, RFC 3311, RFC 4028. RFC 2976, RFC 3842, RFC 3892, RFC 3428, RFC 4733, RFC 4566, RFC 2617, RFC 3856, RFC 3711, RFC 4582, RFC 4583, RFC 5245, RFC 5389, RFC 5766, RFC 6347, RFC 6455, RFC 8860, RFC 4734, RFC 3665, RFC 3323, RFC 3550, RFC6189

Compliance

• FCC: Part 15 (CFR 47) Class B, Part 68
• CE: EN 55032, EN 55035, EN 61000-3-2, EN 61000-3-3, EN 62368-1, ETSI ES 203 021, ITU-T K.21
• IC: ICES-003, CS-03 Part I Issue 9
• RCM: AS/NZS CISPR 32, AS/NZS 62368.1, AS/CA S002, AS/CA S003.1/.2
• Power adapter: UL 60950-1 or UL 62368-1