Description

The X2P/X2C is a special design call center IP phone which offers high C/P Ratio and Professional Design, provides unique foot to answer the phone. The quite intentional choice of high-quality materials, combined with a generously large 2.8 inch 320×240 color LCD that guarantees both a smoother user experience and easier access to much more visual information at a glance. Dual 10/100 Mbps network ports with integrated PoE are ideal for extended network use. The X2P/X2C supports 2 lines and plus SRTP/ HTTPS/ TLS, VLAN and QoS. It includes RJ9 and 3.5mm port and EHS headset use and supervision, has been designed very specifically for improving the efficiency of call center service.

Product Overview

 The Fanvil X2C IP Phone boasts a high-performance, user-friendly design, which greatly improves business efficiency. The X2C is specifically designed for call center environments where Internet calling is key to business success. 

Fanvil X2C Key Features

• LCD screen: 128 x 48 dot-matrix
• Support use the phone for the foot pedal (Pedal switch for off-hook/on-hook call control)
• Succinct button design, matching used in call center
• The Button support the lights (LED button design)
• Supports RJ9 and 3.5mm headset port
• Supports EHS wireless headphone
• High Interoperability – Compatible with major platforms: 3CX, Broadsoft, Elastix, Asterisk, Xorcom, etc
• Non PoE Enabled

Fanvil X2C – Technical Specifications

Generic

• 2 SIP line
• HD voice
• Headphone (HP) mode (EHS support for Plantronics headsets)
• Environmentally friendly packaging
• Industrial standard certifications: CE/FCC

Call Features

• Call out / answer / reject
• Mute / unmute (microphone)
• Call hold / resume
• Call waiting
• Intercom
• Caller ID display
• Call forwarding (always / busy / no answer)
• Call transfer (attended / unattended)
• Call parking / pick-up (depending on server)
• Redial / auto-redial
• Do-not-disturb (DND)
• Auto-answering
• Voice message (on server)
• Local 3-way conference
• Hotline
• Hot-desking

Phone Features

• Phonebook (500 entries)
• Remote phonebook (XML / LDAP)
• Call log (100 entries, in / out / missed)
• Black / white list call filtering
• Voice Message Waiting Indication (VMWI)
• Programmable soft keys
• Network time synchronisation
• Action URL / active URI
• Multi-language support in screen and web UI: English, Chinese (traditional/simplified), Japanese, Russian, Italian, Turkish, Germany, Dutch, Spanish, Hebrew, Polish, French etc.

Audio

• Wideband ADC / DAC 16KHz sampling
• Narrowband CODEC: G.711a/u, G.723.1, G.726-32K, G.729AB
• Wideband CODEC: G.722
• Voice Activity Detection (VAD) / Comfort Noise Generation (CNG) / Background Noise Estimation (BNE) / Noise Reduction (NR)
• Packet Loss Concealment (PLC)
• Dynamic adaptive jitter buffer up to 300ms
• DTMF: In-band, uut-of-Band – DTMF-Relay (RFC2833) / SIP INFO

Networking

• 10/100Mbps Ethernet, dual bridged port for PC bypass
• IP configuration: Static / DHCP / PPPoE
• Network access control: 802.1x
• VPN: L2TP (basic unencrypted) / openVPN
• VLAN
• QoS

Protocols

• SIP2.0 over UDP/TCP/TLS
• RTP/RTCP/SRTP
• STUN
• DHCP
• PPPoE
• 802.1x
• L2TP (Basic Unencrypted)
• OpenVPN
• SNTP
• FTP/TFTP
• HTTP/HTTPS
• TR069

RFCs:

• 354/1321/1350/1769/1889/1890/2131/2132/2616/2617/2661/2833/2976/32
  61/3262/3263/3264/3265/3268/3311/3489/3711/4346/4566/5630/5865

Deployment & Maintenance

• Auto-provisioning via FTP/TFTP/HTTP/HTTPS/DHCP OPT66/SIP PNP/TR069
• Web management portal
• Web-based packet-dump
• Configuration export / import
• Phonebook import / export
• Firmware upgrade
• syslog

Physical Specifications

• LCD: 128×48 dot-matrix
• Keypad: 23 keys, including:
  -4 soft keys
  -3 function keys
  -12 standard phone digit keys
  -2 volume control keys, lower / increase (left / right)
  -1 volume select key, (down)
  -1 headset key
• 1.5M CAT5 Ethernet cable x1
• 3.5mm port x2: headset x1, foot pedal x1
• RJ9 port x2: headset x1, monitor earphone x1
• RJ45 Ethernet port x2: network x1
• PC x1 (bridged to network)
• Main chipset: broadcom
• DC power input: 5V / 0.6A
• Power consumption: idle – 0.9~1.6W, peak – 1.6~2.5W
• Working temperature: 0~40℃
• Working humidity: 10~65%
• Back rack x1: desktop stand
• Colour: black
• Gift box dimensions: 200x175x52mm (L x W x H)
• Outer CTN dimensions: 555x370x220mm (20 PCS)